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Learn to prepare and maximize your chances for success when the topic is sensitive, emotions are strong and the relationship is important.


Date and time: Wednesday, September 27 · 6:00 – 7:30pm PDT

Location: Hastings Library (VPL), 2674 East Hastings Street Vancouver, BC V5K 1Z6


Join us for a free and engaging event at the Hastings Library! Learn valuable skills to tackle those tough conversations with confidence. Whether it’s with your boss, partner, or nosy neighbor, we’ve got you covered. Our expert speaker will share practical tips and strategies to navigate tricky situations. Don’t miss this opportunity to enhance your communication skills and build stronger relationships.

You will gain

• Practical tools to improve self-awareness,

• Skills to identify your core interests, and

• Techniques for using empathy to defuse conflict and strengthen connections.

The evening includes a 45-minute presentation followed by a question-and-answer period.

All participants will receive a free workbook to guide their future efforts.

This workshop is offered by Conflict Services, a community-based mediation firm located in Vancouver’s Hastings-Sunrise neighborhood. The evening will be facilitated by Ariel Goldenberg, a professional mediator and the founder of Conflict Services. For more information, please visit: or send a note to [email protected]

Though free, there are a limited number of seats for this event. Sign up today to reserve yours!

More details and tickets available at: